Why Smartaupairs?

First time round it can feel a bit daunting but getting live-in care for your family is quick and easy. Thousands of busy families all over Australia families are enjoying the benefits of au pair childcare. Our experienced team at Smartaupairs is here for you every step of the way.

  • Best Choice of Candidates.  As we have fantastic relationships with candidate agencies all around the world you can expect the best choice of screened au pair candidates. Our Au Pair Birte, from Germany won the Au Pair of the Year Award.
  • Hand-picked shortlist. After your initial phone-consultation you’ll be provided with a hand-picked shortlist of candidates. We pride ourselves in going beyond to find the right fit for your family.
  • Personal information. It might be the first au pair for you, but we do this every day. Between our years of experience and highly multicultural team, we can answer anything you throw at us.
  • Easy templates. Don’t know where to start with your candidate short-list? We’ll provide you with great templates to remind you of all those questions you may have forgotten to ask.
Getting Started

Start with our simple form and add a letter to your future au pair and a picture of the family.

Once you’ve completed as much of the form as you’re ready to, you’ll be invited to book a consultation.

If you’re not sure about the form and would like to book a consultation straight away – book consultation here.

Consultation with our team

You’ll have a phone consultation at a time that works for you with one of our experienced team members.

When you’re ready to go ahead, pay your activation fee and our staff will put together a short-list of candidates for you to chose from.

We’ll also provide you with an interview guide and answer any questions you might have about candidates.

Interviewing Candidates

You and your candidates will book a time for an interview.  Once you’re happy to confirm your favourite au pair we’ll get started on the paperwork.

You’ll receive an invitation template and be required to pay the balance of the placement fee.

Your au pair will get started booking flights and getting ready to travel to Australia.

Your Au Pair Arrives!

You’ve received your arrival pack from us in the mail, and are ready to meet your new au pair.

It’s an exciting time, but remember – if you have any questions our team is here to help out.  We’ll be sure to keep in touch and make sure it’s all going well.


The one-on-one advice we offer is what our mums love most!