Privacy Policy
At Smart Au Pairs Australia, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with Australian privacy standards. This privacy policy outlines how we collect, use, disclose, and secure your personal information.

Collection of Personal Information
We collect personal information from you for the purpose of facilitating the introduction process of au pairs to host families and providing relevant information to our users. The information we collect may include, but is not limited to:


  • Contact information (email address)
  • Family profile information
  • Preferences and interests
  • Market research and sales data (for statistical purposes)

    We collect this information fairly and lawfully, ensuring that it is processed only for limited and relevant purposes. The information collected is kept accurate and up to date, and we do not retain it for longer than necessary.

    Use of Personal Information
    The personal information we collect is used for the following purposes:

    • Facilitating the introduction process of au pairs to host families.
    • Providing relevant information to our users during the introduction process and pre- and post-au pair start date.
    • Sending newsletters with further relevant information to registered users (you may unsubscribe at any time).
    • Conducting market research and tracking sales data to improve our services and website.

      By using our website, you grant us permission to use your information for these purposes. We will not disclose your information to third parties without your permission unless we are legally required to do so.

      Security of Personal Information
      We take data security seriously and employ measures to safeguard your personal information. We use secure servers and require you to choose a password to access your data on our site. However, while we take reasonable steps to protect your information, no data transmission over the internet can be guaranteed as completely secure. Therefore, we cannot ensure or warrant the security of any information you send to us or receive from us online.

      Third-Party Sites
      We partner with third-party websites and services to enhance our offerings. We carefully select these partners, prioritizing those who share our commitment to security. However, we are not responsible for the privacy policies and practices of these third-party sites, even if you access them through links from our website. We recommend reviewing the privacy policies of each site you visit.

      Use of Cookies
      A cookie is a text-only string of information that a website transfers to your computer's hard disk. We use cookies on our site for the following purposes:

      • To recognize you as a unique visitor when you return to our website, allowing us to tailor content or advertisements to match your preferred interests.
      • To compile anonymous, aggregated statistics that help us understand how users navigate our site and improve its structure.

      We use two types of cookies on our website:

      • Session cookies: Temporary cookies that remain in your browser's cookie file until you leave the site.
      • Persistent cookies: Cookies that remain in your browser's cookie file for a longer duration, depending on the specific cookie's lifetime.

      Please note that cookies do not personally identify you. You can configure your browser to refuse cookies or notify you when a cookie is sent, giving you control over cookie acceptance. However, some features of our website may not function correctly without cookies.

      Contact Information
      If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at:

      Smart Au Pairs Australia
      02 9451 3888

      This privacy policy is subject to change, and any updates will be posted on our website. Please check our website regularly for the latest information on our privacy practices.

      Last Updated: November 2023