“Thank you for all your help. We have enjoyed our last two au pairs and are planning to travel to Germany later in the year to see them” Lisa, host mum from Adelaide.
“You guys were a lifesaver!” said Rachel, host mum from Sydney.
The matching service we provide at Smartaupairs is all about personal touch with the best tools. What this means is that we first take our time to truly understand your family needs. We do not just ask you to fill out forms but we organise a telephone consultation with an au pair expert to help you.
Once we have all your information and we have answered your questions, our sophisticated matching tool will look for your priorities from the wide selection of candidates we have ‘on our books’.
We stay in touch with you throughout the interviewing process and check in with you at least once a week to help you along until you are ready to confirm your match with us.
The letter we ask you to write is very important as it gives candidates on your match list a chance to read about your family and get a better understanding of your life-style and priorities. Taking your time to provide a detailed letter is a great investment.
Your match list
Your hand-picked match list is mostly based on factual preferences. Profiles are easy to review online with forms and summaries as well as all the documentation and background checks. We pick the candidates that fit your needs and complement your requests.
Talk to match
The next step is your interviews; some families shortlist one favourite and talk several times, other families talk to a selection of candidates from their match list before they find their perfect match. Talk or Skype to connect with the best au pair for your family
To find your perfect match
Throughout the matching stage, a member of our team is in touch on a regular basis to ensure you have everything you need to progress with confidence.