INFORMATION FOR AGENTS

We work mostly with professional IAPA members but we also have exclusive arrangements with a number of smaller agencies that interview au pairs on our behalf.

A very important part of our service is to deliver first-rate au pair profiles through extensive screening and an insightful interview.

Before an au pair is introduced to a host family, we make sure that the file is up to date with

• A quality profile
• Recent photographs
• References, that are checked and ‘checkable’. They need to be originals or certified translations to English, with signature, telephone number and address of referee, allowing families to complete a reference follow-up
• Medical reference, checkable as above
• Police check from their country

ROLE OF AGENT

Once the profile is complete, the agent should call the candidate for a telephone interview. Each interview should follow the same structure.

• Introduction and explanation of the interview, introduction and selection process
• Re-assurance that Smartaupairs Australia provides Au Pair in Australia program and explanation of the benefits of the arrival package & orientation
  
• Clarification that we choose to represent only complete profiles with honest information
  
• Outline of our exclusive benefits for au pairs
• Explanation of what to expect as an au pair, preferably in local language to avoid misunderstanding
• Validation of the profile, which means a double check of the information provided by the au pair
• Interview, discussing the au pair’s profile, in English, to check language skills

ESTABLISHED IAPA AGENCY OR SMALL AND EXCLUSIVE

We are interested to hear from established agencies looking to place their candidates in Australia. Please contact nicole@smartaupairs.com.